Privacy Policy

Effective Date: [Insert Date]

Entity: The Profit Analyst Australia Pty Ltd ABN 83 651 793 449

Trading As: The Profit Analyst (Gavin Smith)

Email: support@theprofitanalyst.com.au

Website: www.theprofitanalyst.com

1. We Respect Your Privacy

The Profit Analyst is committed to safeguarding your privacy. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR) for individuals located in the European Union.

2. Personal Information We Collect

We collect personal information you provide directly to us, including:

- Name, email address, phone number, and address

- Payment or credit card details when purchasing services

- Information provided during calls, surveys, promotions, or customer support interactions

We may also collect technical data like browser type and previous website visits through cookies and analytics tools.

3. How We Collect Your Information

Information may be collected via:

- Direct contact (email, phone, forms)

- Interactions on our website or booking platform

- Third parties with your consent

By providing your information, you consent to its collection and handling per this policy.

4. How We Use Your Information

We may use your information to:

- Deliver our products and services

- Communicate updates or promotional offers

- Improve customer experience and business operations

- Fulfil legal obligations

5. Disclosure to Third Parties

We may share your information with:

- Staff, advisors, contractors, service providers

- Authorities as required by law (e.g., court orders)

- Successors in the event of business sale or restructure

Third parties are bound to safeguard your data as per this Privacy Policy.

6. GDPR Compliance (EU Customers)

If you are in the EU, you have the right to:

- Access, correct, or delete your personal data

- Restrict or object to data processing

- Data portability

- Withdraw consent at any time

We process data under lawful bases including consent, contractual necessity, and legal obligation. You may exercise your rights by contacting:

support@theprofitanalyst.com.au.

7. Hosting and International Transfers

Some personal data may be processed or stored in countries outside Australia. We ensure such transfers are protected by legal safeguards such as EU-approved Standard Contractual Clauses or Binding Corporate Rules.

8. Security Measures

We take reasonable steps to protect your information from loss, misuse, or unauthorised access using physical, electronic, and managerial safeguards. No transmission over the Internet is completely secure, and you share information at your own risk.

9. Access and Correction

You may request access to or correction of your personal data at any time by emailing us. We may refuse access under certain legal conditions, and we'll notify you if so.

10. Complaints

If you have concerns or complaints about our privacy practices, please contact us. We will respond promptly to resolve the issue:

support@theprofitanalyst.com.au

11. Website Usage and Cookies

Our website may use cookies to improve functionality and enhance your user experience. You can opt out through your browser settings. We may also use cookies for remarketing via third-party services like Google Ads.

12. Third-Party Links

We are not responsible for the privacy policies of third-party websites linked from our site. We encourage you to review their policies before providing any personal information.

13. Policy Updates

This Privacy Policy may change without notice. Please review it periodically. Continued use of our services constitutes acceptance of changes.